Operations and InnovationInnovation
The department of Operations and Innovation is dedicated to the study of three major types of issues:
- Those related to the development of products – goods or services – and processes, that is, technological innovation, configuration and management of processes
- Decisions that shape the transformation process, involving aspects such as logistics, production flow, quality, productivity and organisation of human resources
- And finally, decisions that shape the establishment of the service chain, from the client’s point of view, considering the connection between the double cycle of knowledge generation and competiveness in an integrated way.