“The “Emergency Service” of PADIS AESE Business School is a practical exercise in which participants put to the test the knowledge acquired during the course, based on three fundamental principles focused on motivation: the crucial importance of teamwork; the value of the correct assignment of tasks including teaching (training), knowledge and performance of them; the relevance of the spirit of mutual help and respect. (…) It is true that the “Emergency Service” game puts to the test a set of knowledge that we had the privilege of learning during our classes: identifying weaknesses, continuously suggesting proposals for improvement, careful management of skills and spaces, optimization of communication, decisions based on cost-benefit analysis, motivation of people and teams, … An example of an exercise that highlights the essence of the method of the case, the art of managing uncertainty.”